Sub-Contractor Guidelines and Information
Here you will find useful information about working with Breeze People. Click any of the subjects below to find out more:
When you have completed a job for us you will need to send us an invoice in order to be paid. Invoices have to be submitted 6 weeks from the last working day of your assignment.
There is a weekly cut off for invoices each week on a Friday. All invoices are logged against the Friday date. You can check that the invoice has been received by logging into your profile.
All funds are transferred on a Friday and paid within 6 weeks of the date your invoice is logged.
If you have any jobs listed under 'Pending Payment' this means that we have not yet received your invoice. Please note that if you have just sent your invoice, you will need to allow for the Friday deadline to pass before the system is updated. In the mean time, you will receive an auto-response email that confirm we have received it.
Once your invoice is received and logged, the job will appear in the 'Previous Payments' section before it is paid.
Once you have been paid, there will be a green tick on the same line as the job. Please note that payments are often set up before Friday and the green tick will appear once we have set the payment up. So for instance, if you log-in on a Wednesday and a job is marked with a tick then you will actually receive the funds on the Friday.
Invoices must be sent to firstname.lastname@example.org
NB: Sending an invoice is your responsibility, and failure to do so will result in delayed payment. Invoices not received within 6 weeks will not be paid.
NB: If you change your bank details, please update them in the Staff Lounge and let accounts know of any changes using the email address above. The system does not alert us.
All bookings will be confirmed by telephone, and followed up with confirmation email.
Please take the time to read through the brief and make sure you are familiar with all the requirements. It is important that you respond to the email to confirm that you have read and understood the brief.
If you need to cancel your shift you must inform us by telephone. Emails and text messages are not acceptable. We require a minimum of 48 hours notice if you are unable to work, or a fine may be imposed at our discretion.
If we have to cancel a shift we will endeavour to give you as much notice as possible, and a cancellation fee may be applicable.
Code of Conduct
As a contractor you are responsible for providing a professional service. You should consider what you and others would expect to be professional service and deliver accordingly. Some examples of what we consider to be essential qualities of professional service are:
- Not discussing rates and contract prices with clients or other contractors
- Whilst having a break, removing any uniform or covering up any uniform or branding
- Wearing of the correct uniform where supplied at all times when providing services.
- Not eating or drinking whilst providing your services and not chewing gum.
- Working the hours you have agreed unless you are not required and you have been released to leave early by the Event Manager, Team Leader or a member of office staff.
Mystery Shopping is regularly conducted on events by our clients and 3rd party agencies to assess levels of professional service provided.